• Details of where the other travel agent’s quote was obtained (including travel agent name, location ).
• The travel agent’s written quote. The quote should be on the agent’s letterhead and dated within 24 hours of your African safaris and Adventure quote or booking. The quote should also include any conditions it is subject to.
• The itinerary, including specific vacation details, like, dates, journey times, country, resort accommodation, operator, the number of people (identifying adults and children).
• We  will aim to provide you with a matching offer within the same working day.

Ground Transportation
Except where road conditions are very rugged, we use minibuses for our safari tours. These vehicles are custom built and have good ground clearance making them particularly suitable for safari work. On the rough roads and long journeys these vehicles provide a degree of comfort superior to other safari vehicles. Additionally, their sliding windows and roomy photographic roof hatches make them ideal for photographic purposes. The standard minibus is licensed to carry a maximum of nine passengers, however we recommend that wherever possible, arrangements should be limited to a maximum of 7 clients per vehicle as this will allow each client a window seat and easy access to the observation hatch. (For seating arrangements please see below).

Safari Driver / Guides
Our English speaking driver / guides are familiar with routes and local conditions. They have an excellent knowledge of wildlife, local people and other local attractions. They are expert game spotters. The safari Driver / Guides are vital to the success of any tour and therefore African Safaris Destinations have gone to great lengths to put together an unbeatable team, who are dedicated to providing a helpful, attentive and knowledgeable service to your clients. Some Driver / Guides speak an additional foreign language such as; Hebrew, French, German, Spanish, Italian and a little Japanese. Every attempt will be made to provide such Driver / Guides when specially requested. Local Couriers / Tour Escorts

Some of our more specialized tours include the services of a local courier, in addition to the services of the Driver / Guides. These couriers have been carefully selected. Their life in Africa has provided them with immense knowledge of local conditions, customs and people. They really know and love the bush and their own enthusiasm and avid interest will ensure your clients gain maximum benefit from these specialized tours.

There are free-lance couriers in East Africa that can be arranged for tours requiring the services of an expert in a particular field, such as, Botany, zoology, ornithology, photography, marine biology, archaeology, anthropology, geology etc. However, these people are much in demand and therefore bookings should be made as far in advance as possible. Click for the top of the page.

Tour Leaders
Bona-fide tour leaders accompanying a group of 15 or more full paying adult tour participants are entitled to free land cost (except park fees). Tour Leaders should be warned that hotels do not normally allocate the superior rooms to free tour leaders.

Baggage And Insurance
African Safaris Destinations highly recommends clients arrange their own cover for damage or loss of baggage, plus general travel insurance to cover cancellation charges and medical expenses.

Children
All hotels, lodges, and national parks offer a reduction for children under 12 years of age provided they occupy a third bed in a twin room. Children under 7 years are not permitted to The Ark, Mountain Lodge and Treetops. Children under 5 years are not permitted to Salt Lick Lodge. Children under 12 are not permitted in the dining room / bar of Mt. Kenya Safari Club after 7 p.m.

Christmas, New Year And Easter
Most hotels and lodges in East Africa charge a supplement over the above periods, for this they provide special festive meals and sometimes gifts for all clients as well as some special entertainment. However, evening entertainment in the game lodges and camps is rare, as noise is likely to scare away the wildlife. Click for the top of the page.

Some of the Ancillary Services for Your Clients

Briefing
Should your clients require a special briefing one of our senior management staff could provide one. This may give your clients a chance to ask any questions they may have regarding local customs and conditions. This would normally take place on the first night in the Nairobi hotel.

Cocktail Parties and Gala Dinners
We will be pleased to arrange and quote for these functions. Gala Dinners can be done on arrival or departure in Nairobi. Black tie dinners, cocktail parties, sundowners and bush banquets can be arranged in some very exciting places in the African bush for incentives or special groups.

Hospitality Desk
We are pleased to set and quote for this service at your group’s hotels. This service is normally required only for large groups.

Fore-runner
For large incentive groups we normally send a vehicle and rep or manager one day ahead of the group’s itinerary. This means he or she can arrange the rooms, reserve the tables and generally ensure the smooth running of the tour. In certain cases the agent assigns one tour leader to travel with the forerunner.

Flowers, Fruit, Champagne and Anniversaries
We will be pleased to quote to you the price to have flowers or a fruit basket in your clients’ rooms on arrival – with your compliments. We would like to point out that real champagne is difficult to obtain and the cost is prohibitively high and thus we do not recommend this as a welcome gift. Sparkling wine is available more easily and cheaply if this is what you want. We have a list of unique safari gifts available, if this is of interest to you please request it. Special birthday / anniversary cakes are available at all hotels and lodges, if advance notice is given

Travel Agent Email Contacts: sales@africasafarisdestinations.com

General and Information enquiry

African Safaris & Adventures, Address: P.O. BOX 5176-00100 GPO, College hse 1st Floor, Koinange Street.,
Tel:  +254-20-2245023, Cell Phone: +254-728-873329, Tel/fax:  +254-20-2245013
Email: sales@africasafarisdestinations.com